Not Everyone Can Be a Servant Leader Essay -- Servant Leadership

There are ten characteristics of a servant leader: listening (communication between leaders and followers as an interactive process that includes sending and receiving messages), empathy (â€Å"standing in the shoes† of another person and seeing the world from their point of view), healing (to make whole by caring about the well-being of their followers), awareness (being acutely attuned and receptive to physical, social and political environments), persuasion (clear and persistent communication that convinces someone to change), conceptualization (ability to be a visionary for an organization and providing a clear sense of its goals and direction), foresight (ability to know the future and predict what is coming based on what is happening now and what has occurred in the past), stewardship (taking responsibility for the leadership role and accepting responsibility to carefully mange the people and organization), commitment to the growth of people (helping each person grow per sonally and professionally), and building community (fostering the development of the community), (Spears, 2002 as cited in Northouse 2013). I think that most people are probably capable to be servant leaders; however, I do not agree that everyone can learn to be a servant leader or even desire to be a servant leader. A servant leader as stated above has to have certain characteristics. Not everyone has all of these characteristics nor do I think these characteristics can be learned. It seems to me, either you have them or you don’t. If you don’t have all these characteristics, it would seem to me that servant leadership wouldn’t be as effective and therefore, would have greater chance of failure on both the leader and the follower. For example, some people sim... ...ply don’t want to put forth such a tremendous amount of behavior that is required to be a servant leader. I think that if the right type of individual is selected, servant leadership can produce very good results not only for the leader, but also the follower and ultimately the organization. As Norhouse (2013), explains, servant leadership has been used in a variety of organizations including Starbucks, AT&T, Southwest and more. It has also been taught at many colleges and universities as well. I think that with the right individual and the right training, it is a very successful type of leadership; however, I still don’t agree that everyone can learn to be a servant leader. References: Northouse, P.G. (2013). Servant Leadership. In L.C. Shaw & P. Quinlin (Eds.), Leadership theory and practice (6th ed.) (pp.219-252). Thousand Oaks, CA: Sage Publications, Inc.

Background Screening and the Fair Credit Reporting Act

Recent incidents with domestic and international significance have compelled employers to give more weight and attention to the practice of conducting background checks not only on job applicants but on their current employees as well. Some of these events prodded employers to resort to background screening on their own initiatives while others had been the subject of state and federal requirements. One of the most noteworthy events were the 9/11 terrorist attacks which have made employers more security conscious, leading them to subject the backgrounds of both their prospective and present workers to more rigorous examination.A recorded increase in lawsuits filed against employers involving all sorts of negligence in the hiring of employees, on the other hand, caused employers to stop hiring applicants based solely on their instincts about human nature. Corporate frauds and scandals similar to the Enron case of 2002 had also impelled employers to scrutinize both the private and prof essional lives of the members of their upper management teams such as â€Å"corporate executives, officers, and directors† in efforts aimed at preventing financial losses.Newspaper reports claiming that as high as 40% of job applicants in the country have been submitting fabricated resumes and false information have similarly alerted employers into ascertaining the backgrounds of people approaching them for employment (Privacy Rights Clearinghouse). A heightened interest on background checking also resulted from the observed rise in cases involving abductions and abuse of children, older people, and persons with disabilities.This resulted to majority of the states requiring employers to conduct â€Å"criminal background checks for anyone who works with children, the elderly, or disabled. † In fact the database of the National Crime Information Center (NCIC) of the Federal Bureau of Investigation is now accessible to state officials under the authority of the National C hild Protection Act primarily for this purpose (Privacy Rights Clearinghouse). Employers conduct background checks under the authority of the â€Å"Fair Credit Reporting Act (FCRA),† a federal law.Although background checks are not a requirement under the FCRA, employers nevertheless do so in order to comply with the standards set by the national government concerning screening of employees. These national standards are established by the FCRA. Under the FCRA, external organizations should undertake the investigation into the backgrounds of applicants or employees and include the same in a â€Å"consumer report. † Employers are not allowed to apply the provisions of the FCRA to checks which they themselves have done (Privacy Rights Clearinghouse).Examples of information and/or records that could be obtained or accessed through a background check are: â€Å"criminal convictions, driving records, social security number, property ownership, past employees, vehicle regist ration, character references, personal references, credit records, court records, neighbor interviews, state licensing records, incarceration records, workers’ compensation, drug test records, sex offender lists, educational records, military service records, dental records, and bankruptcies within the preceding ten years.† The following information could likewise be available to a check conducted under the FCRA as long as the investigation should cover only the preceding seven years: â€Å"civil suits, civil judgments, paid tax liens, and accounts placed for collection† (Privacy Rights Clearinghouse). Under the provisions of the FCRA, before an employer could have a background check conducted, the written consent of the applicant should first be obtained.If after reading the report the employer decides to take an â€Å"adverse action† i. e. he/she decides not to hire the applicant, terminate an employee, rescind an offer of a job, or refuse to promote an employee, he/she is required to provide the applicant or employee with a notice or a â€Å"pre-adverse action disclosure† together with a copy of the result of the background check.After undertaking the â€Å"adverse action,† the name and address of the screening entity should be provided to the applicant or employee in an â€Å"adverse action notice† together with an advice that he/she â€Å"has the right to dispute the accuracy or completeness of any of the information in the report† (Privacy Rights Clearinghouse). Reference Privacy Rights Clearinghouse. Employment Background Checks: A Jobseeker’s Guide. July 2007. 23 September 2007

Article Example

Thomas Sowell said, â€Å"The first lesson of economics is scarcity: There is never enough of anything to satisfy all those who want it†¦Ã¢â‚¬  In this paper the author will define economics, microeconomics, macroeconomics, the law of supply and demand and will identify the factors that lead to a change in supply and demand. The author will also analyze the basis for the trends in consumption patterns as discussed in the article â€Å"Alcoholic Beverage Consumption in the U. S. : Patterns and Trends.Economics Defined According to our text, â€Å"Economics is the study of how human beings coordinate their wants and desires, given the decision-making mechanisms, social customs, and political realities of the society (Colander, 2008). Economics can be simply defined as the study of production, allocation and consumption of goods and services. There are generally three central problems that an economy must solve, they are: what, and how much to produce, how to produce it, and fo r whom to produce it.This paper will discuss microeconomics, the law of supply and demand, and the factors that lead to a change in supply and demand. Micro and Macroeconomics Economics is important and used in all facets of life. There are many issues across the world that are based on economic aspects, especially when making decisions that involve profit sharing, income allocation, minimizing unemployment, and price gauging.Some businesses will use economics to drive prices and determining on purchases or investments. Microeconomics is â€Å"The study of individual choice, and how that choice is influenced by economic forces† or also known as the invisible hand theory. Decisions that are based on microeconomics are typically motivated by costs; those costs can be of financial costs which include average fixed or total variable. Macroeconomics is the study of the economy as a†¦

Antony & Cleopatra essays

Antony & Cleopatra essays Life's events often cause an individual to re-evaluate what his or her priorities are. In Antony and Cleopatra, Antony is constantly examining his priorities through experiences as he changes or affirms what is truly important in his life. Antony is forced to decide between the Roman lifestyle which he found great success with as a political leader and the frivolous Egyptian lifestyle of the East. After his experiences in battle, Antony makes an initial priority adjustment as he leaves his political success for his emotion dominated relationship with Cleopatra in Egypt. Soon he recognizes, through his experiences in Egypt, that his relationship is playing a negative role in his political involvement, and his strong Roman qualities are losing effect in his character. When he begins to fail in his role as a leader of the Roman Empire, he begins to doubt his priorities are where they should be. Antony finally reassess his life and his values after he has gone to battle ag! ain, and in turn, he accepts that his priorities are no longer found in politics, but are with Cleopatra; and so Antony proceeds to makes the ultimate sacrifice for what he found to be truly important in his life. Antony's initial priority adjustment is the most drastic, as he abandons his political responsibilities as a member of the Triumvirate for his passionate relation with Cleopatra. Caesar states about the Antony who was a great leader: "When thou once wast beaten from Modena... Thou dist drink the stale of horses and the gilded puddle Caesar acknowledges that Antony had such success in the past as a Roman leader as he was inspirational to his men in battle. This potential is abandoned in his infatuation with Cleopatra in the East. Thus, Caesar realizes Antony's potential to be a great leader in the Second Triumvirate in the Roman way of life. At the start of the play, Philo expresses his distrust of Antony and his doubt of Antony's pri...

Measuring Customer Satisfaction Index at Maruti True Value Essays

Measuring Customer Satisfaction Index at Maruti True Value Essays Measuring Customer Satisfaction Index at Maruti True Value Essay Measuring Customer Satisfaction Index at Maruti True Value Essay Measuring Customer Satisfaction Index at Maruti True Value In a competitory market place where concerns compete for clients, client satisfaction is seen as a cardinal discriminator and progressively has become a cardinal component of concern scheme.Customer satisfaction is an unsure and abstract construct. Customer satisfaction is a step of client outlook from the merchandises and services supplied by a companyThe province of satisfaction will change from individual to individual and product/service to product/service. In concern term I The province of client satisfaction depends on: Psychological variables which covers motive ( safety, love, self assurance, belongingness ) , Personality ( aggressive, unprompted, dogmatic, introvert ) , Perception ( low hazard, high hazard, quality, monetary value ) , Attitude ( positive, negative ) , Learning engagement. Psychographic variables- is a description of consumers on the footing of their behavioural features derived from psychological factors.It screens Activities ( avocations, holiday, shopping, athleticss ) , Interests ( manner, diversion, nutrient, media ) , Opinions ( social/political issues ) , Lifestyles etc.The degree of satisfaction can besides vary depending on other options the client may hold and other merchandises against which the client can compare the organisation s merchandises. Measuring Customer Satisfaction There are several ways to garner input from clients. The simplest manner to happen out how clients feel and what they want is to inquire them.Customer studies with standardised study inquiries insure that will roll up the same information from everyone. The client is asked to measure each statement and in term of their perceptual experience and outlook of public presentation of the organisation being measured.Focus groups are good ways to acquire informal input from a group of clients or chances. You bring in 5-10 clients or chances and inquire them inquiries or have them respond to stuff.Few of the possible dimensions for mensurating Customer Satisfaction Index at Maruti True Value are ; quality of service velocity of service pricing ailments or jobs trust in the employees of the company types of other services needed placement of the company in clients headsFor mensurating Customer Satisfaction Index at Maruti True Value inquiries from clients are asked in following countries: Sat isfaction degree Documentation Loan Availability Availability of theoretical account After gross revenues service ChargingHarmonizing to the undermentioned steps a set of questionnaires is develop to happen the client satisfaction index at Maruti True Value. Satisfaction degree: 1 ) Are you satisfied with the procedure of rating of your auto?2 ) What do you hold to state about the expertness of check-up squad?3 ) Did they follow proper check-list process? Documentation: 4 ) Are you satisfied with the certification providedI. Insurance record of vehicle?II. Registration certification of vehicle?III. Transfer missive from original buyerIV. Police record, if anyV. Accidents, if any5 ) What did you felt about the response clip? Loan Availability: 6 ) How will you rate reactivity of recognition section?7 ) Ease in availing loan in footings of paperss demanded?8 ) Transparency in regard of footings and conditions account? Handiness: 9 ) Did you got the theoretical account you were looking for?10 ) Are you satisfied with the status of vehicle?11 ) Did they provide you the specifications that you wanted? After gross revenues service: 12 ) How much are you satisfied with figure of free check-up services?13 ) Are you satisfied with their response clip? Charge: 14 ) Responsiveness in charging procedure on graduated table of 1 to 5.15 ) Transparency adopted in footings of proper and elaborate charge on graduated table of 1 to 5. Aid: 16 ) What do you state about attitude of employees?17 ) Expert aid in footings of certification.18 ) Aid in taking right theoretical account harmonizing to your budget.19 ) Aid provided in managing ailments From the Survey it is found that Maruti Udyog was ranked highest in client satisfaction because every True Value Maruti Car which is sold consists of following comfortss with it: gt ; gt ; 120-Quality Checks by Maruti Suzuki trained Engineers. gt ; gt ; Bonafides of the Seller are verified gt ; gt ; RTO documents are transferred in your name. gt ; gt ; All autos refurbished with Maruti Genuine Parts. gt ; gt ; Maruti Suzuki Warranty up to 1 twelvemonth gt ; gt ; 3 free services. gt ; gt ; Get a Warranty brochure and certification. gt ; gt ; Nationwide True Value web While buying Maruti Car, it satisfy both Psychological variables A ; Psychographic variables gt ; gt ; Provides auto of every scope, i.e. for every category. gt ; gt ; Offer trial thrusts gt ; gt ; Explaining the vehicle s characteristics. gt ; gt ; Available in assorted theoretical accounts A ; colourss. gt ; gt ; Minimum paper work. gt ; gt ; Make available the auto at their doorsill. gt ; gt ; Customers describe higher satisfaction because they are able to have their vehicles with no engagement clip gt ; gt ; Have its ain the zero tenseness auto insurance policy gt ; gt ; Easy finance installation through ICICI Car Loans, CITI Finance, etc.

Let Your Nights Before Exams Be Less Traumatic

Let Your Nights Before Exams Be Less Traumatic 10 Revision Techniques For The Examination Eve The eve of the examination day is here. All the efforts, long hours of studying and revising have brought you to this moment. This night is the time when you need to take a breather to unwind, rejuvenate and recollect your thoughts as this will boost your confidence and poise when writing the exam. To assist you to prepare, here are top 10 reading techniques we have gathered from some performing scholars. 1. Stick to What You Know In sports, there is the perception of ‘nothing new, In a marathon, one of the first instructions is not to wear new shoes. This canon applies to foods, clothes and in this case, academics. The night before the examination is not the time to adopt new ways of doing things, for instance, revision techniques, sleeping routines or energy drinks whether legal or not. Stick to the things you have been doing in the past whose impact and effect you are fully aware of despite the advice to try something different, and that comprises to what extent you will consider using the directions given below. 2. Be Prepared We cannot further state the importance of adequate preparation and as the saying goes, ‘failing to prepare, is preparing to fail. The preparations should never begin on the eve of the examination day rather, days or weeks before this moment. Books and all the writing materials should be at your disposal to avoid wasting time looking for them at the last minute. The time you could have utilized doing final touches on specific areas. 3. Bountiful Relaxation The better part of students’ population has the belief that burning the midnight oil the night before the exam is the logical thing to do. Research, however, disapproves this belief and explains that getting sufficient rest is the best approach to digesting new information by the learner. When you get home from school, take a nap (preferably 20-30 minutes) and afterward start reading from the first page. 6.5 – 8 hours is the idle amount of time you should have your night sleep, and for this to happen, you need to retire to bed early. First thing in the morning, study and go through the material for the examination. Depriving yourself of sleep will make you exasperated and frustrated, and this is not a good condition to be doing an exam. Even so, this is our proposal but remember to check out rule #1. 4. Watch What You Eat A healthy meal will go a long way in making the whole experience pleasurable. A balanced diet of carbs, proteins, and fats is recommended particularly in the morning of the exam as you want to keep off the high intake of carbs that will stuff you up with sugar that will make you sleepy. Equally important, low quantities of caffeine should be consumed to evade the risk of overusing them beyond the level of maximum satisfaction. But as always, remember rule #1. 5. Develop a Mock Test for Yourself Developing a mock exam is one of the best ways to prepare for an examination as it will brace you mentally for what to expect. Read and study all the materials provided; they could be, lecture notes, textbooks, discussion notes and more and identify the prime areas examiners like to test. To effectively do this, assume the role of a tough examiner and set the hardest questions that you come across assuming that the examiner will do the same. Attempt to write the exam with no cheating. The pretend exam will give a clue about where you need to polish up and where you are proficient. 6. Have Revision Partners It is quite probable you are not the only one getting ready to perform well in the coming exam. Before the exam, it is practical for you to look for another person you can study with comfortably. The person could be a serious individual you are confident will help you through the revision process or someone who does better than you in that particular subject. Nevertheless, to obtain the best results and reduce distractions, it is vital to keep the number of people joining the group small. 7. Keep off the Internet The internet can be as disruptive as it can be entertaining when preparing for an exam and lest there is a valid reason for you to be online, you should disengage from all the social media platforms. You could start by genuinely searching up a word you have come across while reading but end up watching funny clips and other videos. How you spend the last 12-24 hours before the exam matters a lot and keeping off the internet will help you focus all your concentration on your books. 8. Minimize Disturbances and Interruptions Some people can handle reading in a loud environment with commotions everywhere. The disturbances in this scenario refer to things that divert your attention from your books or make studying impossible. Unluckily, keeping off social media is not enough to guarantee you quality time for studying. Family, friends or a neighbor wanting to catch up pose disturbances that could potentially eat into your study time and to mitigate this situation, try to be as unreachable as possible. 9. Slot in the Pomodore System of Productivity Developed by Francesco Cirillo, the Pomodore system of productivity was designed to imitate the tomato kitchen timers. The model is not the worst style to use to manage your time. In simple terms, the model suggests that a person deals with one thing at a time for 20-25 min after which they can take a break (visit the restroom, go up and down the stairs or do whatever it is that relaxes them) and then resume what they were doing. Repeat the process 4-5 times and then take a 15-30 minutes break and start the process from the top. The Pomodoro method is effective because, for the 20-25 minutes, the individual concentrates on accomplishing a precise mission. 10. Get Set to Go As the exam day approaches, the more nervous and worried you will get anticipating how the day will be like and probably play the day out in your head, perfectly normal. These activities put a lot of pressure on you especially in the morning trying to do everything at once while tensed. However, to ease the confusion on the morning of the exam, it will be wise to prepare everything you will need the day before. Pick out your outfit putting into consideration the weather, prepare breakfast and pack your lunch, arrange your bag pack and even take a shower. The next morning, getting ready will be fast and easy-going. But remember to refer to rule #1.

Critically analyse the extent to which the courts rely on policy Essay

Critically analyse the extent to which the courts rely on policy considerations when determining international trade cases - Essay Example This aspect has been the most significant hindrance to solving international trade cases. However, with globalization being on the increased, this notion can be easily changed. Major international bodies have come up with common policies, rules and regulation that create equality in the international market. According to Economist1 (2008) equality in the international market can only be achieved through creation of common international trade policies. This move has gone a long way in ensuring even small countries get the maximum market exposure as the market heavyweights. International market policies did not favor such countries. As much as these policies have been formulated, the courts and the judicial systems have the obligation of ensuring that these policies are adhered to. Just like any other court or justice system, the law governing international trade cases has an extent that a court may alter when need be. This has been a source of debate from many analysts who argue that international trade policies should not be altered regardless of the situation in question. Should there be an extent at which a court should adhere to international trade policies? What conditions should a case have in order to have the international laws stretched? What are the positive and negative effects of stretching the international trade polices? . According to Ahn, Fukao & Ito2 (2005) the reliance of the courts to international policies has enabled justice to prevail in the international market. The extent of the court reliance on the international policies is stipulated by the law. These laws are formulated in regards to the norms of the international market. These laws are a formulated by the joint opinion of major financial regions. This enables the laws formulated to be efficient and considerate to all requirements of these zones. After these laws are formulated the courts are given the responsibility of ensuring that the laws are practiced in full force. Major laws an d policies involved in the international market are based on licensing and legality. In licensing the courts only require to adhere to the requirements of the international law. In the international market, licensing involves legalizing business enterprises to export and import goods and services across the globe. Legalizing of business enterprises is based on their mode of operation and organization structure. The operations an organization carries out should be in line with the legal and international market requirements. For instance, the trade of illegal goods is strictly prohibited in all market regions across the globe. In ruling on a case involving the trade of illegal goods, the courts need to pass judgment regarding the requirements of the international policies. However, in this scenario there may exceptions which are due to different policies in different nations. For instance, with the legalization of the marijuana in a state in the United States, international law prohi biting the trade of marijuana should not govern this particular state. In this case, the court is forced to consider the law governing the trade of a particular product in a particular region. It is in such a scenario that the court needs to alter the international trade policies. From this scenario, one could argue that the court may alter the international trade policies to a certain extent. For instance, if two countries in different